Orange Sierra Leone has successfully concluded a four-day regional stakeholder engagement tour across the Eastern, Southern, and Northern regions of Sierra Leone. Led by Chief Commercial Officer Haffie Haffner and the CEO of Orange Money, David Mansaray, the tour covered key districts including Bo, Makeni, Kenema, Kabala, Kambia, and Kono. The initiative aimed to strengthen relationships with stakeholders and customers, foster open dialogue, and share insights about the company’s ongoing network modernization efforts.
The engagement began in Kono District, Eastern Region, with a courtesy visit to Paramount Chief Tamba Amadu, Town Chief of Koeyo Section. Expressing gratitude for the visit, Chief Amadu noted the importance of such engagements for advancing network development in his community. Speaking during the session, Haffie Haffner reiterated Orange’s commitment to listening to customer needs and ensuring reliable network availability in Kono.
The tour continued to Kenema District, where the Orange delegation met with local leaders in Nongowa Chiefdom. Discussions focused on the company’s efforts to modernize its network infrastructure and address communication challenges in the region.
In the Northern Region, the team visited Makeni and Kabala. In Makeni, Section Chief John Turay of Talent Town commended Orange for recent network improvements, while urging the company to enhance communication regarding ongoing developments. He expressed optimism for sustained progress following months of network challenges.
In Kambia District, the Orange delegation engaged with Paramount Chief Bai Farama Tass N’gbak IV, alongside the town chief and the District Council Chairman. CEO David Mansaray emphasized that the primary objective of these engagements was to gather firsthand insights on network performance and identify ways to better serve local communities.
The tour underscores Orange Sierra Leone’s dedication to fostering strong stakeholder relationships and addressing customer concerns. By directly connecting with local communities, the company seeks to ensure its services align with the needs of Sierra Leoneans across the nation.
As part of its broader commitment, Orange has made significant investments in network infrastructure to enhance service reliability and boost mobile and data penetration nationwide. The company reassures customers of its unwavering dedication to delivering high-quality network services tailored to meet their evolving demands.
This initiative highlights Orange Sierra Leone’s proactive approach to fostering inclusivity and modernization within the telecommunications sector, ensuring that communities across Sierra Leone remain connected.
