Oversea Money is a service that enables active Orange Money customers to receive money from international destinations via Western Union, BnB, Small World, Omex Group, Yahwill, and many more directly to their Orange Money wallet.
Orange Money Wallet is a service provided by Orange telecoms company to its valued customers to receive or send money from wherever they find themselves within the company’s coverage area. In that avowed goal, the company has Orange Money agents at various locations across the country.
For the Oversea Money service, it means that one might be a fervent subscriber of Orange network but without the Orange Money account, or wallet as it is perfectly called, s/he cannot access the Oversea Money service. It is, therefore, advisable for any Orange subscriber to register for Orange Money wallet and become an active customer should one enjoy the Oversea Money service.
Oversea Money service is available at any time, and anywhere in Orange”s coverage area, and as long as the customer has a Wallet, he/she can do Oversea money transactions 24/7.
However, it should be noted that Orange Money service is not like in a bank where a client can make unlimited withdraws from his or her account. With the Oversea Money service, the customer can receive as low as fifty thousand Leones (Le50,000) and as high as fifteen million Leones (Le15,000,000) daily, and he/she can receive more than one Oversea Money a day as long as the total value is not more than Le15,000,000.
The mode of receiving Oversea Money is simple. The customer is not required to do any action on his/her Orange Money wallet. The sender of the Oversea Money will have to choose to send it to the mobile wallet of the recipient at the point of sending the money. As long as a customer has Orange Money Wallet, no special registration process is required to receive Oversea Money.
Furthermore, the customer receiving the Oversea Money will not be charged, but it is the sender that will have to pay the Transfer charge. But for any further action on the Orange Money wallet, normal charges, however, apply.
Unlike the delay to receive withdrawals from one’s account at the bank sometimes, with the Oversea Money service, after the sender initiated the transaction, it will take a maximum of 5 minutes for the money to reach the recipient’s Orange Money wallet.
However, a verification process involves. The sender should ensure that the name of the recipient exactly corresponds with the name of the one registered on Orange Money. If the names do not match, the transaction will fail. This means the money will not be accessed by the person to whom it is sent.
The customer will know that he/she has received Oversea Money by SMS (Short Messages System) notification that will be sent to the customer with details of the transaction.
Moreover, a customer can use Oversea Money to do p2p bill payments. The Oversea Money automatically goes into the customer’s Orange Money wallet and it can be used to do any Orange Money activity. Thus, charges apply as aforementioned.
Customers should know that they are not liable to get a separate Oversea money wallet; they will not be given a separate Oversea money wallet, but the money goes directly into the normal Orange Money wallet.
For any help needed, information, or complaint regarding the Oversea Money service, customers can dial *747 and 111 to put across their issues.
It should be emphasized that a customer can receive unlimited Oversea Money transactions as long as the total transaction value is not greater than Le 15,000,000.
