Job Description
FAST-NET SL is seeking to recruit IT Technicians to primarily install FTTX and wireless radio as well as supporting IT systems (NOC) and services at our domain. You will support the use of hardware, software and telecommunications in the organization, including providing high-level onsite and remote IT technical liaison, support and network administration to computer users across the full lifecycle of incidents and problems. You will also receive and resolve requests for support and providing where appropriate, some technical fault diagnosis, advice and guidance to our clients.
Our goal is to build and maintain updated and efficient systems and networks to optimize the role of technology on business sustainability.
Responsibilities:
- Install FTTX to clients
- Advice on new initiatives to bring value to the organisation
- Provide excellent IT-SUPPORT to our clients working from anywhere and in our offices
- Be our representative in our IT support channels
- Manage incoming requests and give personal and remote support on hardware and software problems to fellow employees
- Maintain printers, meeting room technology and other IT related equipment in offices
- Administration and support of the network operating center (NOC)
- Collaborate closely with other teams to make sure FAST-NET SL goals are met
- Participate in the onboarding (knowledge transfer) for new employees
- On-call service will be included in the role according to FAST-NET SL On-call policy
- Participate in some IT support improvement initiatives
- Opportunities to work on your self-development
- A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail.
Requirements:
- CCNA
- Certificate in ICT from a well-recognized institution
- Training certificate of FTTX
- Qualification /Certification in ICT related training with hands on.
- An associate’s degree/degree in computer science or in relevant field of the ICT will be advantageous.
- A minimum of 2 years’ experience as an ICT technician backed by hands on experience
- Knowledge of FTTX and cisco networking with certification
- Experience working with office equipment, such as printers, copiers and scanners.
- Excellent organizational and communication skills.
- Should be a team player
How to apply:
Please send all application electronically to fastnetsl.isp@fastnetsl.org on or before 25/04/2022. Only shortlisted candidate will be called for an interview. Please be checking your mail after applied as we will only be communicating via mail.